Student Accounts FAQs
How do I retrieve my user name or password?
Contact the Information Technology help desk at 410-955-HELP (4357) for assistance with your JHED account.
How do I set up an Authorized User to pay my account?
Log in to SIS and select Authorized User under the Billing tab. It is your responsibility to share the assigned login and password with additional viewers.
Will I be notified if I have a bill online?
An email notification will be sent to your Johns Hopkins email address when a bill is available to view. If for some reason you don't receive an email notification, you are still responsible for paying your balance due by the payment due date of each billing period to avoid a late payment fee.
How do I view or pay my bill?
You may view/pay your student account balance in SIS. All billing activity is located in the Summary section located under the Billing tab.
How do I view or pay my student's bill if I am an authorized user?
You may view/pay your student’s account balance at SIS by using the login designated for you by the student.
Can I pay a bill over the phone?
No. Please use one of the following payment options:
Johns Hopkins University
1 M&T Plaza
Buffalo, NY 14203
Depository Account umber: 970370230
Please include student's name and 6-character student ID (SIS ID) on all wire transfers. The Swift Code for overseas wires is MANTUS33INT.
JHU Payment Processing
Garland Hall B33
3400 North Charles Street
Baltimore, MD 21218
Suite W1101, 9 a.m. to 4:00 p.m. Monday through Friday
Western Union For International Payments
Johns Hopkins University has engaged Western Union Business Solutions to facilitate the receipt of student fees by the Johns Hopkins University from international students. This payment option allows students to pay the university their student account balance in the currency of your choice and provides a simple and secure method for initiating payments electronically. We encourage all international students to choose this cost effective and efficient method of payment to the Johns Hopkins University.
Do I have to pay my balance in full?
The University must receive the full AMOUNT DUE by the due date. If full payment is not received by this date registration and continuing enrollment may be denied. If JHU accepts payments that contain or reflect "paid in full", or other restrictive endorsements, JHU does not lose any of its rights to collect any amount due.
Can I pay in installments?
No. The Johns Hopkins Bloomberg School of Public Health does not offer payment plans/installment methods of payment.
What is FERPA law?
How do I set up a third-party payer for my account?
Students with third party payers—outside organizations sponsoring some or all of their tuition and fees—are required to submit documentation and complete a brief acknowledgement section on SIS Self Service. For detailed instructions and information, see http://jhu.edu/thirdpartypayer. This website includes information on how to upload the required documentation, along with FAQs and contact information for the JHU Third-Party Payer team.
Letter of Authorization from the Sponsor includes:
- Student’s name
- Student’s ID#
- Terms employer is covering
- Charges they will be responsible for
- Address where to send the bill
- Contact person’s name and telephone #
- Signature of appropriate officer (H.R., supervisor, etc . . .)
- Purchase order if required by employer
Can my employer pay at the end of the semester?
Employer reimbursement is not a method of payment for registration. You must make a personal payment at the time of registration and wait for your reimbursement from your employer.
How do I pay via tuition remission?
A completed and signed tuition remission voucher should be submitted to the Student Accounts Office. Scanned copies are acceptable and can submitted via our SEAM Online Form. Please note that students are financially responsible for withdrawn courses paid for with tuition remission. Students receiving tuition remission benefits from JHU should read the contract carefully. Contact the Benefits Service Center at 410-516-2000 or email@example.com if you have any questions regarding the tuition remission benefit.
Am I required to have major medical insurance?
All full-time students are required to purchase health insurance offered by the School. Students with comparable alternate coverage may waive enrollment in our Student Health Plan by completing a Waiver form in SIS. Comparable coverage would need to provide a minimum of $250,000 USD in coverage for all medical costs and allow the student to use the insurance in the State of Maryland. For more information regarding your health insurance, please visit Student Affairs or email firstname.lastname@example.org.