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Performance Measurement in Health Care

Focuses on performance measurement for hospitals and describes key aspects and challenges of measurement initiatives in the current context of healthcare reform in general, and payment reform more specifically. Describes the regulatory environment, and Joint Commission and CMS requirements using faculty, and all senior health care professionals from the trenches. Summarizes key measures used for public reporting and payment such as chart-abstracted clinical process, administrative data-based outcomes, satisfaction, and efficiency. Highlights the advantages and disadvantages of each type of measure and discusses the appropriate use of analytics and comparison data including patient satisfaction. Covers current public reporting and pay for performance initiatives and associated challenges and emerging initiatives in the context of electronic medical records, such as e-measures and meaningful use.