Skip to main content

Managing Health Services Organizations

3rd Term
Health Policy and Management
Academic Year
2022 - 2023
Instruction Method
Asynchronous Online with Some Synchronous Online
Auditors Allowed
Yes, with instructor consent
Available to Undergraduate
Grading Restriction
Letter Grade or Pass/Fail
Course Instructor(s)
Contact Name
Jill Marsteller
Contact Email
Frequency Schedule
Every Year
Next Offered
2024 - 2025

Introduction to Online Learning.

Examines the health care environment and its organizational implications. Presents a framework for understanding and managing health services and health sector organizations. Explores the application of managerial leadership skills to influence people and institutions. Discusses how to manage resources within a framework of principles, people, processes and organizational design. Addresses strategic and organizational management, management and performance improvement tools, and management roles and functions.
Learning Objectives
Upon successfully completing this course, students will be able to:
  1. Identify the complexities and challenges of managing health services organizations
  2. Analyze health service organizations and their functions in order to facilitate change and performance improvement
  3. Apply management tools and processes to performance improvement opportunities
  4. Discuss the role and expectations of managers in health service organizations
  5. Apply management theories and tools to the analysis of a current health care organizational issues
  6. Work collaboratively on a team assignment
Methods of Assessment
This course is evaluated as follows:
  • 20% Participation
  • 30% Group Project(s)
  • 20% Reflection
  • 20% Exam(s)
  • 10% Assignments