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Course Offerings and Schedule

2021 Course Descriptions

STRATEGIC PLANNING, 312.621.11

3 academic credits
June 2021
Instructor: Douglas Hough, PhD

Focuses on principles of strategic management and competitive analysis to support strategy development for health care organizations. Provides an understanding of how current business and management knowledge is applied to health care organizations to promote future success and competitive advantage. Examining contemporary theory and models, students learn to assess and develop an organization's mission and vision; perform an internal and external strategic assessment; evaluate competitive threats and responses; develop organizational strategies and measures of success; and evaluate the decision-making approaches best able to develop and execute the best strategies. Students taking this course for graduate academic credit will be evaluated based on course participation (20), CEO interview (25%), business planning workshop (10%), and a strategic plan assessment (45%). All assignments will be due within a month of the conclusion of the course, on a date identified by the instructor.

QUANTITATIVE TOOLS FOR MANAGERS, 312.604.11

3 academic credits
June 2021
Instructor: K.H. Ken Lee, DrPH

Examines how information processing power can be applied to increase quality and decrease cost in healthcare. Emphasizes the importance of understanding analytics as a healthcare manager. Focuses on five themes related to managing a healthcare organization: finance, quality, market, operations, and utilization. Reviews theories such as data formats, database structures, and analysis methods. Explains how data is collected, prepared, and applied to make a positive impact. Real world examples provided during each session so that students can use the lecture materials to solve problems. Develops future healthcare leaders who can understand the details as well as think critically beyond the data. Students taking this course for graduate academic credit will be evaluated based on attendance (10%); in-class exercises (20%); homework (30%); and a short paper on current topics in healthcare analytics (10%). The paper will be due within one month of the conclusion of the course, on a date identified by the instructor.

MARKETING IN HEALTH CARE ORGANIZATIONS, 312.660.11

3 academic credits
June 2021
Instructors: Gregory Conderacci, MS

Introduces students to marketing concepts in health care through readings, guest speakers, small group exercises and individual study. Students learn how to conduct a situational analysis, understanding the market and consumer behavior as well as assessing the capabilities of the organization. Explores primary and secondary market research techniques. Discusses marketing strategy, including positioning and branding, program/service development, pricing, distribution, and promotion. Evaluation and measurement methods are explained. Students taking this course for graduate academic credit will be evaluated based on participation (40%) and quizzes (60%). These assignments will be due within one month of the conclusion of the course, on a date identified by the instructor.

HUMAN RESOURCES IN HEALTH ORGANIZATIONS, 312.635.11

2 academic credits
June 2021
Instructor: Pamela Paulk, MSW, MBA

Develops a basic understanding of human resources trends and issues in health care organizations. Addresses the strategic role that human resources management plays in helping an organization meet its goals. Considers human resource challenges and recognizes alternative strategies for addressing these challenges. Examines elements most associated with employee engagement and motivation. Introduces legal principles relating to human resources and all component functions that make up human resources. Students taking this course for graduate academic credit will be evaluated based on participation (20%); final paper (40%); and final project (40%). These assignments will be due within one month of the conclusion of the course, on a date identified by the instructor.

LEADING ORGANIZATIONS, 312.700.89

3 academic credits
June 2021
Instructor: Mark Bittle, DrPH

Focuses on the essential principles of personal and interpersonal leadership that can be used in an organizational setting to enhance performance, align and empower personnel, and assure organizational engagement. Applies leadership skills in a hands-on practical way that encourages students to challenge their own beliefs and assumptions about what constitutes leadership. Offers a comprehensive review of contemporary issues and perspectives on leadership. Explores multidisciplinary and systems-oriented approaches as well as classic leadership theory and evolving contemporary beliefs. Includes topics such as development of leadership theories, personal assessment and development, values and ethics, motivation, power, followership, group dynamics, multiculturalism in leadership, conflict resolution, performance excellence, and the change process. Students taking this course for graduate academic credit will be evaluated based on participation/case studies (25%); critical analysis paper (40%) and leadership workshop/reflection (35%). These assignments will be due within one month of the conclusion of the course, on a date identified by the instructor.

EFFECTIVE PRESENTATIONS AND NEWS MEDIA INTERVIEWS: PRACTICAL SKILLS FOR PUBLIC HEALTH PRACTITIONERS, 308.701.11

3 academic credits
June 2021
Instructor: Patti Anderson, PhD

Enhances skills to construct and deliver oral presentations with clarity and impact. Provides techniques and guidelines to increase your effectiveness in translating public health information to various audiences, as well as communicating through the news media during both crisis and non-crisis situations. Topics include: basics of effective presentations, non-verbal communications, case studies, giving an interview, preparing talking points, advocacy and the news media, and communicating in a public health emergency. Students review videotapes of news coverage and participate as spokespersons in on-camera simulation exercises. Students taking this course for graduate academic credit will be evaluated based on participation (25%); pre-course assignment (20%); in-class exercises (25%); and case study analysis (30%). These assignments will be due within one month of the conclusion of the course, on a date identified by the instructor.

PERFORMANCE MEASUREMENT IN HEALTH CARE, 312.620.11

2 academic credits
June 2021
Instructor: Nikolas Matthes, MD

Focuses on performance measurement for hospitals and describes key aspects and challenges of measurement initiatives in the current context of health care reform in general, and payment reform more specifically. The faculty, all senior health care professionals from the trenches, describe the regulatory environment, and Joint Commission and CMS requirements. They also summarize key measures used for public reporting and payment such as chart-abstracted clinical process, administrative data-based outcomes, satisfaction, and efficiency. Highlights the advantages and disadvantages of each type of measure and discusses appropriate use of analytics and comparison data including patient satisfaction. Covers current public reporting and pay for performance initiatives and associated challenges. Another topic is emerging initiatives in the context of the electronic medical records, such as e-measures and meaningful use. Students taking this course for graduate academic credit will be evaluated based on participation (20%) and final paper (80%). The final paper will be due within one month of the conclusion of the course, on a date identified by the instructor.

EXTENDED EXERCISES IN COST EFFECTIVENESS, 313.793.11

2 academic credits
June 2021
Instructor: Joseph F. Levy, PhD

Provides students with experience in seven short exercises that explore a variety of aspects of cost-effectiveness analysis. Students learn how to link all the steps together to complete a full cost-effectiveness analysis from start to finish. During the two-day course, students work in Microsoft Excel to setup a workbook that will allow them to complete a cost-effectiveness analysis, manipulate the results to explore multiple possible assumptions, and have the opportunity to share their work in a format that is easily accessible. Students taking this course for graduate academic credit will be evaluated based on participation (40%) and quizzes (60%). These quizzes will be due within one month of the conclusion of the course, on a date identified by the instructor.

NEGOTIATION IN HEALTH CARE SETTING, 312.670.11

3 academic credits
June 2021
Instructor: Stacey B. Lee, JD

Addresses the basic skills needed for effective negotiation of business relationships in health care and other settings. Focuses on understanding and developing a systematic approach to preparing for, structuring, and negotiating key business relationships. Presents basic process and conflict management skills needed for effective negotiation of business relationships in health care. Also explores the ethics of negotiation. Students taking this course for graduate academic credit will be evaluated based on participation (20%); written assignment(s) (15%); written assignment (s) (15%); video analysis (25%); final exam (25%). These assignments will be due within one month of the conclusion of the course, on a date identified by the instructor.

PATIENT SAFETY IN DEVELOPING COUNTRIES, 309.731.11

2 academic credits
June 2021
Instructor: Albert W. Wu, MD, MPH and Shams Syed, MD

Introduces students to the rapidly evolving field of patient safety in developing countries, focusing on health systems improvement. Explains the role of global organizations, national governments, institutions, local communities, and individuals in improving patient safety in developing countries. Reviews key global patient safety resources that can be utilized to enhance patient safety in developing country health systems. Students learn how to utilize a “problem solving paradigm” to patient safety, conduct a patient safety situational analysis, and develop an action plan for patient safety at the institutional level. Explores the use of patient safety partnerships between hospitals as a model for inter-continental collaboration. Student taking courses for graduate academic credit will be evaluated based on participation (25%) and final paper (75%). The paper will be due within a month of the conclusion of the course, on a date identified by the instructor.

FUNDAMENTALS OF BUDGETING AND FINANCIAL MANAGEMENT, 312.603.89

3 academic credits
June 2021
Instructor: William J. Ward, MBA

Provides students with an understanding of budgeting as an important management tool. Focuses on budget development, evaluation of the financial status of a department or operating unit and the ability to determine what, if any, corrective actions need to be taken. Includes strategies for measuring and reporting skills. Considers the analytical tools used to support evaluation and decision-making including; volume adjusted variance analysis, benefit-cost ratio analysis, breakeven analysis, process flow analysis, benchmarking, and methods for building cost standards. Students taking courses for graduate academic credit will be evaluated based on a midterm (40%) and final exam (60%). Both assignments will be due within a month of the conclusion of the course, on a date identified by the instructor.